F. Historical Data re Speed of Kaiser Arbitrations.

     Statistically, the delays which occurred in this case occur in 99
percent of all Kaiser medical malpractice arbitrations.
     An independent statistical analysis of Kaiser-provided data reveals that
in only 1 percent of all Kaiser cases is a neutral arbitrator appointed
within the 60-day period provided by the arbitration provision.
     Only 3 percent of cases see a neutral arbitrator appointed within 180
days. 
     On average, claimants who demand arbitration must wait 674 days for the
appointment of a neutral arbitrator.
     For claimants whose cases were resolved by settlement or after a
hearing, the time required to appoint a neutral arbitrator consumed more than
half the total time for resolution.
     Furthermore, because the arbitration provision does not clearly
establish a time frame for a hearing (it must be within a "reasonable time"
after appointment of the neutral arbitrator), and because Kaiser claims it
has no obligation to participate in a hearing until it deems itself ready,
there tend to be significant additional delays after appointment of the
neutral arbitrator.
     Thus, on average, it takes 863 days to reach a hearing in a Kaiser
arbitration.
               >? Almost 2.5 YEARS!!
               >? The brochure is Fraudulent Misrepresentation!